Customer Experience

A black man and a white man working in a lab together
Endpoint Modernization: Improving the USNH Security Posture and User Experience
In FY23, the Enterprise Technology & Services (ET&S) Desktop Services team commenced a project to modernize all employee endpoints across all Universi... Learn More
Keene State College Students walking through campus
Creating Automated Marketing at KSC
In FY23, the Enterprise CRM team collaborated with Keene State College (KSC) stakeholders and Salesforce to undertake an analysis of the then-current ... Learn More
Three women in the woods talking
Providing Faster Resolution to Technical Issues
In January 2023, Enterprise Technology & Services (ET&S) completed a three-year project to integrate the Enterprise Technology Help Desks at Keene Sta... Learn More
A young black man with glasses talks to a white woman at a table
myUSNH Portal: One Home for Everything
In August 2022, the University System of New Hampshire (USNH) engaged Pathify to unify campus portals for students, faculty, and staff. Each USNH camp... Learn More