Here is a summary of today’s Enterprise Technology & Services (ET&S) Tech Briefing:
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On December 2, USNH introduced a unified phone number for Finance, HR, Procurement and ET&S support requests.
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Reminder: Workday will go live on Saturday, December 21 and training is underway. Check out the latest offerings.
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OneDrive should not be used for storing department-owned data. Please use SharePoint for this data.
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The cut-off date for ordering computers and other materials through UShop is Wednesday, December 11.
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Browse the latest ET&S training sessions. Please note: some sessions are now under the name Academic Technology Support and Training (ATST).
Introducing A New Phone Number for Easier Access to Support
For your Finance, HR, Procurement, and Enterprise Technology & Services requests
To Know: On December 2, 2024, USNH introduced a new unified phone number providing a convenient hub to access assistance from Finance, Human Resources, Procurement, and Enterprise Technology & Services. The unified extension is 2525 and will work with the exchanges on each campus:
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KSC: 603-358-2525
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PSU: 603-535-2525
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UNH & USNH: 603-862-2525
Each department will continue to answer your calls as they do today, ensuring you receive consistent and reliable assistance from the teams you know and trust.
To Do: To request Finance, HR, Procurement, or Technology support, call the unified phone number assigned to your campus. You may also submit support request using the updated Team Dynamix USNH Help Central portal.
Workday is Coming and Training has started
Register Now for HR and Finance Role-based Training
To Know: Workday is going live on Saturday, December 21. We all need to complete our training by go-live if we want to experience a positive transition to Workday. Please add upcoming HR and Finance training sessions to your calendar. For past sessions, visit Training Session replays on the USNH Workday Resources Website home page.
To Do: For these and other Workday training sessions, click upcoming training to register.
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Managing Grants | Register Tues., December 3, 2-3:30 p.m.
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New Add: Time Tracking | Register Weds., December 4, 2-3 p.m.
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New Add: Managing Projects | Register Fri., December 6, 2-3:30 p.m.
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Absences and Time Off | Register Mon., December 9, 2-3 p.m.
Deadline for Ordering Computers and Tech Supplies through UShop: Wednesday, December 11
To Know: UShop will be unavailable between Thursday, December 12, 2024, and Monday, January 6, 2025. The Ushop options for Computer Orders will not be available during this window. Please place your computer orders before the December 12 deadline. If you need a loaner laptop to get you through the UShop down time, please reach out to the Desktop team for support: https://td.usnh.edu/TDClient/60/Portal/Requests/ServiceDet?ID=202
To Do: To make a technology purchase through UShop before December 12, go to https://usnh.edu/ushop.
Training Opportunities
ET&S offers free training for all USNH employees. ET&S Learning Technology & Design is changing its name to Academic Technology Support and Training (ATST) to better reflect the services they provide so trainings will be under the new name.
- Canvas (myCourses): Using Gradebook and Grade Passback | Register Thurs., December 5, 10-10:30 a.m.
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Introduction to Microsoft Teams Meetings | Register Thurs., December 5, 1-2 p.m.
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Canvas (myCourses): Digital Markup and Speedgrader | Register Fri., December 6, 10-10:30 a.m.
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ATST Virtual Office Hours | Join this Session Fri., December 6, 1-2 p.m.
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Canvas (myCourses): Digital Markup and Speedgrader | Register
Mon., December 9, 3-3:30 p.m.
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ATST Virtual Office Hours | Join this Session Tues., December 10, --10 a.m.
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Canvas (myCourses): Office Hours | Register Tues., December 10, 10-11 a.m.
How to Get Tech Support
The Enterprise Technology Help Desk
https://www.usnh.edu/it/need-it-help
