Today’s Enterprise Technology & Services (ET&S) Tech Briefing contains new information and training opportunities.

ET&S to Enable Seamless Single Sign-On (SSO) for USNH HR/FIN Banner Xtender, Application Navigator, and Admin Pages on Tuesday, May 9
To Know: On Tuesday, May 9, from 7:00 – 8:00 a.m., ET&S will enable SSO for USNH Banner Xtender, Application Navigator, and Admin Pages internally-facing pages. During this time, these applications will not be available. When you log in to these applications, the page will look different. Here are a few other things to know:

  • The above-mentioned applications require refreshing your authentication session more frequently than other Microsoft SSO-enabled apps.
  • If you log out of these applications, it will also sign you out of other Microsoft MFA-enabled applications, such as your email, Canvas, and Zoom.
  • ET&S recommends using a separate browser for these Banner applications to avoid being signed out of your other applications.
  • This will not impact Self Service (WISE).

To Do: If you are having trouble signing into the applications listed above on or after Tuesday, May 9, please clear your browser cache and cookies and close your browser. Click here for instructions. 


EAB Navigate: Look and Feel Updates to the Staff Platform
To Know: EAB updated the look and feel of the Navigate Staff homepage to align and standardize styles throughout the platform. The functionality of features stayed the same, and key information, like Student Info, is more prominently displayed on the Student Profile Page. You will see changes to the overall user experience, combining some displays for ease of access and information.

To Do: No user action is required. 

How to Get Tech Support
The Enterprise Technology Help Desk

http://www.usnh.edu/it/need-it-help