Today’s Enterprise Technology & Services Tech Briefing contains new information and a reminder.

Pilot for the New myKSC Portal is Coming March 6
To Know: As previously communicated, KSC will soon replace its current portal with a modern, highly functional system. The new myKSC Portal is a one-stop campus resource available through a web browser and a mobile app (note: the mobile app is still in development and is not yet accessible). While the official launch is in the summer of 2023, ET&S will host a pilot for the new myKSC in March, and we’re asking KSC students, faculty, and staff to provide feedback on its features, functionality, and content. Those who complete the brief feedback survey will automatically be entered to win one of ten $100 gift cards as an incentive for your participation.

To Do: Watch your inbox on Monday, March 6, for more details. 


Changes to Microsoft Authenticator App/MFA Process on Monday, February 27 (Reminder)
To Know: On Monday, February 27, Microsoft will add a step to Multi-Factor Authentication (MFA) for those using the Microsoft Authenticator App. During login, you must approve the sign-in attempt by tapping the number displayed on the screen where you entered your username and password into the Microsoft Authenticator app on your device. Please note: the frequency for re-validation remains unchanged at 60 days.

To Do: If you use the Microsoft Authenticator app to sign into Microsoft, please enter the number displayed on your screen when prompted. 


USNH Cybersecurity: Online Data Security Training (Reminder)
To Know: Cybersecurity and data protection is everyone’s responsibility at the University System of New Hampshire (USNH). USNH requests that all employees complete an annual online training course on cybersecurity best practices to comply with this standard. You have been enrolled in this training via USNH’s Get Inclusive platform. This training aims to increase awareness of cyber threats and how to protect against them. Research has shown that cybersecurity awareness training can significantly lower the risk of a successful cyber-attack.
 
To Do: You will receive an email from Get Inclusive. Please log into the Get Inclusive dashboard via the link provided in this message. The training module is self-paced and will take around 20 minutes to complete. Thank you in advance for your cooperation and participation. By learning to protect ourselves, we protect each other. Please get in touch with cybersecurity.grc@usnh.edu if you need assistance. 


Question of the Week
Q: A colleague emailed me a link to a Word document from their OneDrive. How do I open this document on the Microsoft desktop rather than the web app?
A: You can open files in Microsoft OneDrive, SharePoint, or Teams in the desktop app by clicking the ellipse (three dots) next to the file. When the “Open In” option appears, choose “Desktop App.” If you have already opened the document in the web app, click the button on the right side that reads “Editing” and select the bottom option for "Open in Desktop App." This same tip works for Excel and PowerPoint files when you need the full functionality of the desktop application.


How to Get Tech Support
The Enterprise Technology Help Desk

http://www.usnh.edu/it/need-it-help