This week’s Enterprise Technology & Services (ET&S) Tech Briefing contains new information, a few reminders, upcoming projects, and training opportunities.
Google Docs Phishing Alert
To Know: Over the last week, the Enterprise Technology & Services (ET&S) Cybersecurity team detected and removed over 600 fake shared Google documents phishing messages. These messages claim to be from the IT Help Desk and are addressed to specific departments.
Please note: the ET&S Help Desk will never share documents on behalf of other departments and will never send messages from a non-USNH/Gmail account.
To Do: For details on the message and remediation steps if you clicked on this message, go to https://www.usnh.edu/it/blog/2022/08/google-docs-phishing-alert.
Classroom Technology Support for Fall Term
To Know: ET&S Learning Space Technology provides classroom technology support for USNH employees over the phone and if necessary, in person.
To Do:
If you need assistance with classroom technology or are experiencing issues using this technology, please call 603-535-2929. A student technician will troubleshoot the issue with you over the phone and if necessary, will be dispatched to your classroom.
We also assembled helpful documentation:
- A guide for using AirMedia Wireless Presentation, and information about which classrooms have AirMedia, is available at https://td.usnh.edu/TDClient/60/Portal/KB/ArticleDet?ID=2067
- A Quick Start Guide for using a Zoom Capable Classroom is posted in the classroom and available at https://td.usnh.edu/TDClient/60/Portal/KB/ArticleDet?ID=2358
- A Quick Start Guide for using an OWL in the classroom is available at https://td.usnh.edu/TDClient/60/Portal/KB/ArticleDet?ID=2372
Moodle
To Know: On Thursday, August 11, one year after all courses were transitioned to Canvas, the Plymouth State University Moodle was put into a read-only mode for faculty and is no longer accessible to students.
Enterprise Technology & Services migrated all Course content from early Spring 2018 to Spring 2021 to Canvas. If faculty wish to migrate Moodle course content before Spring 2018, a ticket can be submitted using the Moodle at Plymouth Service Request form.
To Do: In the coming weeks, access to Moodle will require using the VPN while off campus. Further information will be forthcoming.
New Course Evaluation Software: Blue (New)
To Know: Campus Labs CoursEval has been replaced with the Blue course evaluation software. Blue has similar features as Campus Labs and integrates with Canvas for easy access for students to complete evaluations and instructors to view evaluation reports.
Students will receive an automated email when evaluations open for their course and reminders during and near the end of the evaluation period that contains a link to access their survey. Students can access surveys directly through any Canvas course using the “Course Evals” link in the course menu.
Faculty will receive automated notifications on the same schedule and can access course evaluations through a link in these emails connecting them to reports and responses. They can also review this information through the “Course Eval Reports” link in their Canvas courses.
Faculty & Staff Training
To Know: ET&S offers free training courses for faculty and staff, which are especially helpful for the hybrid work environment and the classroom alike. These courses include Microsoft Office Hours, Canvas, and Zoom. All upcoming training opportunities, including virtual and in-person office hours sessions, can be found on our training calendar.
To Do: Register today. Click here.
PSU Office Hours
This is an open time for users to ask questions and receive expert consultation on Teaching and Learning tools and technologies.
PSU Lamson Library 115
Tuesday, September 6, 9:00 - 10:00 a.m.
Topics: Canvas, Zoom, Kaltura, Pressbooks
PSU Lamson Library 112
Wednesday, September 7, 4:00 - 5:00 p.m.
Topic: Canvas, Zoom, Kaltura, Pressbooks, Domain of One’s Own/PlymouthCreate
Reminders
- USNH 2022 Virtual Lean Summit - The University System of New Hampshire and ET&S will host theUSNH 2022 Virtual Lean Summit on Friday, September 23, from 9:00 a.m. to 4:30 p.m. This event is free to all USNH employees. Please enter the code “USNHLeanisback2022” when registering. The deadline for registration is this Sunday, 9/4. Click here for more info and to register.
- Cybersecurity Fundamentals Training – ET&S Cybersecurity offers a free Cybersecurity Fundamentals course to all USNH employees. Contact us for more information or to schedule employee training.
- USNH System Status Page - The USNH Systems Status website provides timely information about scheduled maintenance, unplanned service interruptions, and the status of major IT services across all USNH institutions. Click here to view the site and Subscribe to get service status email updates.
On the Radar – Coming Soon
- To Know: ET&S has the following projects and events coming this fall. In each instance, more details are forthcoming in future Tech Briefings.
- National Cybersecurity Awareness Month - Each October, USNH recognizes National Cyber Security Awareness Month by offering events and resources about information protection and data security risks. Resources offered include good practices, tools, and solutions to identify and protect sensitive information.
- VPN Change - This fall, the USNH VPN will move from Pulse Secure to Global Protect for a simplified user experience.
Campus Portal Project – ET&S is working to replace all existing USNH institutional portals with modern, customizable interfaces. Teams will be forming this fall with stakeholders from across each campus for a pilot of the new portals in Spring ‘23
