The Occupational Safety and Health Administration (OSHA) is a regulatory agency of the United States Department of Labor committed to advancing and improving workplace safety and health for all U.S. workers.
The OSHA Training Institute Education Center Region 1 is a part of Keene State College’s Office of Graduate Studies and Extended Education and is in Manchester, NH, and serves about 3,000 students a year by teaching approximately 150 classes all over New England. The Center provides official OSHA training through a non-financial cooperative agreement with OSHA’s Office of Training and Education.
Prior to September 2021, staff had to key class registrations for the Center by hand through multiple programs; Microsoft Access, Colleague, and for some classes Canvas. Students had to register for classes by filling out a PDF and either e-mailing, mailing, or faxing the form to the OSHA Region 1 office.
Destiny One (D1) is a registration platform designed for non-credit programs. In the summer of 2021, Enterprise Technology & Services (ET&S) began work to implement D1 for the OSHA Training Institute with the goals to create a convenient registration process for students, reduce the manual input of records, and introduce a tool for analyzing and expanding registration data.
ET&S completed the D1 implementation on September 1, 2021. Prior to the implementation, OSHA Training Institute staff manually entered students' credit card information. The D1 implementation provides a secure webpage for the customer to register online and process their payments through the system.
Outreach trainers are staff trained to be authorized OSHA trainers, and they must update their training status every four years. Another major improvement of this process is D1 now notifies outreach trainers of their expiration status automatically.
This project benefits the University System of New Hampshire by improving efficiency and data analysis while reducing staff time spent manually inputting student data, providing more time for OSHA Training Institute staff to take on more projects.
