The following is a legitimate email being sent to some KSC community members who are required to change their password.
Email subject = Important Information Regarding your KSC NetID Password
Email Text
Links in the email have been disabled
We are resuming the USNH Employee Password Change process that was suspended in March because of the abrupt switch to working off campus. While remote, please change your password during normal Service Desk hours (8am – 5pm) in case you need assistance.
Per USNH policy, employees are required to change their passwords at least once every 365 days. According to our records, you have not yet changed your password in order to comply with the new USNH Password Policy. Therefore, in order to avoid any interruption in access to institutional resources, you must update your password before August 15, 2020. Any accounts that are not in compliance with the USNH Password Policy after August 15, 2020 may be locked in order to secure your personal and instructional data.
Instructions for changing your password while working remotely can be found in the KB article titled: Faculty and Staff: How to change your Password from home (remote) which can be found here: https|:|//td.unh.|edu/TDClient/KB/ArticleDet?ID=2323
Additional documentation for how to update your computer after changing your password can be found in these two articles:
How do I update my Windows computer after I change my password? https|:|//td.unh|.|edu/TDClient/KB/ArticleDet?ID=818
How do I update my Macintosh computer after changing my Password? https|:|//td.unh|.|edu/TDClient/KB/ArticleDet?ID=819
Please reach out to your campus Help Desk with any questions or concerns, or if you run into any trouble.
<INSERT CORRECT HELP DESK>>
the Help Desk at Plymouth State
Enterprise Technology Help Desk Services
Phone: (603) 535-2929
Email: <email address removed>
the Help Desk at Keene State
Enterprise Technology Help Desk Services
Phone: (603) 358-2532
Email: <email address removed>
the Help Desk at UNH
Enterprise Technology Help Desk Services
Phone: (603) 862-4242
Search our How-to Documentation at: https|:|//|td.unh|.|edu/TDClient/KB
Submit a Support Ticket or check the Status of an Existing Request
the Help Desk at Granite State
Enterprise Technology Help Desk Services
Phone: 1-800-372-4270
Email: <email address removed>
Submit a Help Request
